Selling Saudi property to buyers who never visit
A property company selling units to buyers outside the Kingdom, who tour them in 360° from their own living room. We built the CRM and the call centre the sales team runs on.
- 360°
- tours, buyers never fly in
- 1
- file per buyer, not five tools
- Arabic
- interface, end to end
The brief
A new way of selling, run on old tools
Saudi Arabia has been opening property ownership to non-Saudis, including parts of Makkah and Madinah under the published rules. This company saw the opening early and built a buying experience around it: immersive 360° tours, so someone can walk a unit and decide on it without getting on a plane. The selling was modern. The machinery behind it was not — enquiries arrived from a dozen countries and as many time zones, and landed in a spreadsheet, a mobile phone and someone's personal WhatsApp. Nobody could say where a buyer had come from, who had called them last, or what the team had actually closed that week.
- Client
- Property, Saudi Arabia
- Sector
- Real estate
- Market
- Saudi Arabia, selling abroad
- Languages
- Arabic and English
- Services
- Build, Automate
- Status
- Live
What we built
What the sales team got
Eight things the sales team got, in plain terms.
No enquiry sits waiting
Thousands of enquiries load at once. The system spots the duplicates itself and hands each buyer to a salesperson the moment they arrive.
Calls happen inside the system
One click to dial. The call is recorded onto that buyer's file, and whoever runs the team can see who is talking to whom right now.
A number people actually answer
A buyer abroad sees a Saudi company calling, not an unknown foreign number. That difference decides whether the phone gets picked up at all.
WhatsApp the company can see
Messages go out and replies come back inside the system, and you can tell whether the buyer read yours. Nothing lives on a salesperson's private phone.
Nothing depends on memory
Every call and message writes itself down, from the first enquiry to the signature. Nobody has to remember to log anything.
The business on one screen
Sales, which channels actually bring buyers, and how each salesperson is doing — without asking anyone for a report.
Each person sees only their part
Access matched to the job, and a record of who did what and when. The whole interface is in Arabic.
Built to grow
Opening a new market means adding people to the system, not building another one.
What changed
From five tools to one
The team stopped switching between a spreadsheet, a handset and a personal WhatsApp. Everything a buyer has ever said or been sent sits on one record, and management can finally see which channels bring buyers in and what happens to them afterwards.
One file per buyer
Any salesperson can pick up a conversation someone else started.
One screen instead of five tools
The time lost moving between a spreadsheet, a handset and WhatsApp is gone.
A new market is a setting, not a project
Growing into another country no longer means rebuilding the system.
Where to go next
Tell us what you want to build.
A website, a mobile app, a CRM or an ERP: tell us what you have in mind and we'll come back with a plan, a timeline and a price. Thirty minutes is enough to tell whether we're the right team.